Overview

Customers need you.

That’s why you need Help Desk Premier!

Is your help desk team making a difference, winning customer approval and meeting organization goals?

When customers contact you for assistance, their concern may be large or small. Depending on how it’s handled will shape their opinion of your customer support and directly affect their future comments and actions.  Add loyalty and value to their experience by providing awesome support with Help Desk Premier.

From a start-up business to larger organization, if you offer help desk access for your customers, our straightforward help desk software goes beyond basics to include many options that are often typically integrated with more expensive (and complicated)  help desk software solutions.

Take a peek at some of the pro components of Help-Desk-Software:

  • Speedy customization for common requests: Say goodbye to tedious data entry tasks with a much improved method of managing common requests.  Help Desk Premier lets you set up custom ticket templates with or without pre-loaded data.
  • Smart Active Directory Integration:  Seamless migration and integration with your existing Active Directory infrastructure.
  • Convenient Management: Handle assets, changes in growth or staffing, and easy ticket management from one place
  • Self Service: Do-it-yourselfers can use self-service features or let us assist with support
  • Useful Reporting:  Superb technology allows easy access to reports and analytics
  • Multiple Ticket Features:  The ultimate ticket solution with email to ticket conversions, rapid ticket escalation and automatic notifications.
  • Secure: Limit access to features and data to the people you choose.
  • Versatile and robust:  Grows with your organization – highly scalable and adaptable to different requirements.

Help-Desk-Software gives your customer service team an effective way to boost retention, decrease lost profits, as well as providing overall great service at a price designed for small, medium or large companies alike.

 

 

Experience powerful help desk software!

We are confident that we can exceed your expectations by offering a help desk software solution that will help your organization provide awesome support without busting the budget.

Try it out… no hassles, no complications!

Start a free trial