About Us

BrightBox Solutions is not about us

It’s about Customers – especially Yours

About Help-Desk-SoftwareFounded by an innovative team of individuals with over 30 years of proven success in delivering superior customer support solutions, BrightBox Solutions offers an ideal help desk management program for organizations of all sizes.

Whether you operate a service desk, help desk or just need an all-purpose tracking tool, the team behind Help Desk Premier applies a contemporary approach that effectively and swiftly handles customer interactions. This decreases the potential for disgruntled clients, while building your corporate reputation and bottom line.

We founded BrightBox Solutions and created Help Desk Premier with the mindset to give our clients high end features at a much lower price than many competing help desk software products. Outshining other more expensive help desk programs is something we set out to do, and Help Desk Premier simply does all that and more.

It’s a brilliant strategy, really. Now you can manage help tickets using a secure and easy interface that is loaded with dynamic features without busting the budget … and best of all, you can offer your customers the most exceptional support to increase loyalty, improve client happiness and provide valuable assistance from any of your help desk centers.  The way we see, it, Help Desk Premier is a win-win for all!

TELL US HOW BRIGHTBOX SOLUTIONS CAN MAKE YOUR CUSTOMER SUPPORT CENTER BETTER.

 CONTACT US!